Ferraro's Host/ess - Full time
Kihei, HI
Updated: May 05
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.About the role
Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
What you will do
Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
What you bring
- Minimum one year food & beverage service or related work.
- Requires a working knowledge of the restaurant aspect of Four Seasons services, policies or operations and general knowledge of the hotel. Working knowledge is generally learned on-the-job.
- Requires knowledge or the ability to operate computer equipment and the reservations system.
- Requires reading, writing and oral proficiency in the English language.
- Tuberculosis Clearance
What we offer
- Competitive salary & wages
- Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
- Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
- Excellent Training and Development opportunities
- Learning & Development Subsidy
- Many career opportunities within the hotel and to other Four Seasons
- Employee Travel Program
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meal and Paid Meal Break
- Hourly Rate: $28.62
Schedule & Hours
- Full time
- The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.
Be part of a cohesive team with opportunities to build a successful career with global potential.
Learn more about what it is like to work at Four Seasons – visit us:
fourseasons.com/careers
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location:Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island. About the role Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. What you will do Seat guests promptly at a table pre-set for the number in the party and according to guest preference. Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards. Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service. Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently. What you bring - Minimum one year food & beverage service or related work. - Requires a working knowledge of the restaurant aspect of Four Seasons services, policies or operations and general knowledge of the hotel. Working knowledge is generally learned on-the-job. - Requires knowledge or the ability to operate computer equipment and the reservations system. - Requires reading, writing and oral proficiency in the English language. - Tuberculosis Clearance What we offer -
search terms: Reservations+Retail
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Reservations Job Openings: Earn $15-$45/Hr. Immediate Hire
Kihei
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